Description

In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell phone when an urgent voice-mail message arrives. This course describes how to manage Cisco Unity Express user accounts.
This course also introduces the Cisco Unity Express Auto Attendant. Many businesses require an automated system for processing inbound calls. This type of service is referred to as an automatic attendant. This course describes the Cisco Unity Express Auto-Attendant application.