Description

An important task in implementing and supporting a Cisco Unified Communications deployment is managing the end-user devices, or endpoints. The ability to distinguish between various Cisco Unified Communications end-user devices that you may encounter during the course of deploying and administering a Cisco Unified Communications network is essential. In addition, understanding the boot and registration communication between a Cisco IP phone and Cisco Unified Communications Manager (CUCM) is important for understanding normal voice network operations and for troubleshooting purposes. Adding, updating, and deleting phones are equally significant functions in the day-to-day activities of a CUCM Administrator and CUCM provides various tools to accomplish these tasks.
This course describes the CUCM-supported endpoints, their characteristics, protocol, and feature support. The module also describes how Cisco Catalyst switches can provide power to endpoints and support VLAN separation for voice and data traffic. The course also explains how to implement Cisco IP and third-party phones using the different protocols. How to implement Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) phones—Cisco and third-party phones—in CUCM (manually, using autoregistration, and with Cisco Unified Communications Manager Bulk Administration Tool [BAT]) is also covered.