Description

Knowledge of HR systems, practices, and regulations is essential, but not sufficient, for the success of HR professionals. They must also have business acumen and a sound knowledge of their business and its environment. In addition, HR professionals need the ability to build strong and effective relationships with their business partners and other stakeholders within and outside the organization. Relationship management competency helps HR professionals in creating a positive work environment, ensuring more support, and contributing positively to both individual and organizational success. This course discusses these two key competencies, business acumen and relationship management. The course presents some situational examples to highlight the way HR professionals apply these competencies to their workplace. The content in this course is based on the Body of Competency and Knowledge (BoCK) 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their career.