Description

Decisions to transform an organisation are important to the health of the business and organisational change efforts are often made to improve service, make operations more efficient and of course increase profits. After such a transformation in your organisation, how do you hold the attention of, excite and support the biggest driver for success in your organisation – your people? How do you manage your people after organisational change so that, as a team, they support and maintain the benefits of change initiatives?
This course covers methods for building and cultivating a culture that effectively sustains organisational change. Specifically, this course introduces techniques for creating a collaborative team environment, as well as strategies for getting employee feedback after change. Finally, techniques for managing and sustaining performance after change initiatives are covered, including the important steps of rewarding ongoing learning and improvement and providing feedback based on strong performance standards.