This course provides the information you need to identify, design and recommend the best Algeo eLearning solutions for small to medium-sized businesses. It provides the installation, configuration, and troubleshooting information that technical support people require to install and configure the Algeo eLearning products. Lectures, labs and interactive cases are provided to increase your understanding of the products and how best to position them to meet customers’ requirements.
The course covers the topics you need to review for the CCNA exam including:
Describe how a network works
- Describe the purpose and functions of various network devices
- Select the components required to meet a network specification
- Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network
- Describe common networked applications including web applications
- Describe the purpose and basic operation of the protocols in the OSI and TCP models
- Describe the impact of applications (Voice Over IP and Video Over IP) on a network
- Interpret network diagrams
- Determine the path between two hosts across a network
- Describe the components required for network and Internet communications
- Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach
- Differentiate between LAN/WAN operation and features
