Description

Everyone has their own unique personality style. They also have a preferred style for dealing with conflict. Do you avoid conflict? Or do you take charge in a conflict situation? Perhaps you have a more cooperative approach? When working with others who have different styles, and when facing different conflict situations, we all have to adapt. In this course, you’ll learn about the different conflict styles, including when and how to use them. You’ll find out about the importance of adapting your style in response to others’ styles and the particular situation you’re in. Finally, you’ll learn how to deal with a difficult individual in a conflict situation.