Description

As internal consultants and trusted advisors, senior HR professionals provide advice, counsel, and guidance to business partners and other stakeholders. These HR practitioners are also involved in extensive problem solving and decision making, processes that require a thorough critical evaluation of the issues at hand. In a highly globalized world, senior HR professionals must have a global mind-set and an appreciation of cultural diversity. Communication – the ability to effectively exchange information with stakeholders – is another crucial competency for senior staff. In this course, you’ll learn about four essential competencies for senior HR professionals: consultation, critical evaluation, global and cultural effectiveness, and communication. The course also presents examples of how skilled HR professionals apply these competencies in the workplace. The content is based on the Body of Competency and Knowledge (BoCK), 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to improve their effectiveness in the workplace and advance their careers.