Description

Cisco Unified Communications Manager (CUCM) provides various features and services to support the current needs and demands of both single-site and multisite IP telephony environments. Today, users are mobile: working from homes, in the office, in airport lounges, or while traveling. To communicate efficiently with others, it is helpful to know their current availability. Can they be reached by phone, by instant messaging (IM), or by e-mail, and are they ready to communicate now? Cisco Unified Communications Solutions offer presence information about the reachability and status of users. CUCM presence, an integrated part of CUCM, allows IP phone users to monitor the status of directory numbers.
This course describes how to configure Cisco IP Phone Services and how to implement presence functionality. How CUCM native presence works and how it is configured is also covered.