Description

The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the organizational stakeholders by throwing many opportunities and challenges before them. It is imperative that Six Sigma leaders determine the critical quality, cost, process, and delivery requirements from customers and the organization, and then align projects with these requirements. Benchmarking is used in Six Sigma projects to set measurement goals for the critical requirements against world-class and competitive reference points. Benchmarking may also be used at later stages in the projects to evaluate existing operations, compare them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts.
This course explores the Critical to x (CTx) requirements for Six Sigma projects and the importance of aligning projects with these requirements. The course also discusses the concept of benchmarking, various benchmarking types, and how benchmarking is used in Six Sigma. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in Algeo’s ASQ-aligned Green Belt curriculum.