Description

IT service management is a core responsibility for the IT department. Changes, incidents, problems, and service releases need to be tracked and controlled in order to provide a robust and seamless IT service. In this course, you’ll learn how to implement structured service management using Service Manager in System Center 2012 R2. This course is one of a series in the Algeo learning path that can be taken in preparation for the exam 70-247 – Configuring and Deploying a Private Cloud.