Description

Figuring out what needs fixing is the easy part. When you’re launching a major process improvement in your organization, the greatest challenges lie in getting buy-in, and actually sustaining the improvement. In this course, you’ll learn universal evergreen methods that position your process improvement effort to succeed while building excitement and enthusiasm for the changes. You’ll discover simple – yet powerful – collaborative methods to define the problem, gather voice-of-stakeholder data, and pinpoint what to improve. You’ll also learn methods for measuring baselines and targeting specific improvements to achieve the future state you envision for the process.