Description

Some of us may shy away from humor in the workplace for fear of saying something inappropriate or being perceived as unserious. When used properly, however, humor can be a tool that enhances tactful communication. Humor can benefit a work environment by creating opportunities for bonding through shared experiences and by encouraging a relaxed environment that facilitates heightened creativity, engagement, and productivity. Individuals can benefit by using humor to forge beneficial connections. People like to laugh and generally like the person that makes them laugh. In this course, you’ll review how to employ humor during everyday situations, in conversations and during meetings, and to defuse conflict.